Truframe is operated by MPowr AI Private Limited, India ("we"). This page says what we collect, why, who helps us process it, and how to have it deleted.
What we collect
Your account: name, email address, password (stored only as a hash), and optionally your phone number and job role. If you sign in with Google, we receive your name, email address and Google account ID.
Your content: the documents and web pages you add, and everything made from them (lessons, training, decks, answers, edits and versions).
Billing: your billing details for invoices, and a record of credits bought and used. Payments are handled by Razorpay; we never see your card or bank details.
Technical: your IP address, to limit abuse and to pick the nearest download location, and a sign-in cookie that keeps you signed in. Forms are protected by Google reCAPTCHA.
What we don't do
We don't use your documents or content to train AI models.
We don't sell your data, and the site carries no advertising or analytics trackers.
Pages you share with your own customers record only that they were opened: no IP address, browser details or cookie of the viewer.
Who processes it for us
Microsoft Azure hosts the service, its database and files, and generates voices.
AI model providers read your documents and write and narrate what you ask for: Google (Gemini), OpenAI, Anthropic, ElevenLabs and Sarvam. They receive only what a task needs.
Razorpay processes payments. Google Workspace sends our emails. Bunny CDN serves the public site's media.
How long we keep it, and deletion
We keep your account and content while your account is open. To delete your account and its content, email us from the address on the account and we will delete it. Invoices and payment records are kept as tax law requires.
Your rights
You can ask to see, correct or delete your personal data, and raise a grievance, under India's Digital Personal Data Protection Act. Write to us at the address below.
Truframe is meant for organisations and adults. Children should not create accounts.
Changes
If this policy changes, we'll update this page and its date, and tell account holders by email about significant changes.
Questions: hello@truframe.app · MPowr AI Private Limited